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Accessibility Policy

Accessibility standards for customer service policy

Revised December 18, 2013

Introduction

The Accessibility for Ontarians with Disabilities Act, 2005 (the “Act”) became law on June 13, 2005. Under this legislation, the government of Ontario is in the process of developing accessibility standards that identify, remove and prevent barriers for people with disabilities in key areas of daily living. The standards apply to private and public organizations across Ontario, including The Maple Group of Companies.

The goal of the Act is to create a more accessible Ontario, by identifying, and to the extent possible, preventing and eliminating barriers experienced by persons with disabilities.

The Accessible Customer Service Standard (the “Standard”) has been established under the Act to ensure goods and service are, where at all possible, equally accessible to every member of the public.

The Maple Group of Companies senior management and staff are committed to providing an environment that is, and feels accessible and welcoming for all people including those with disabilities. This is in line with our core values of respect for all people, and excellent customer service. We are committed to providing barrier-free, exceptional customer service to all people whom we service.

APPLICATION

This policy applies to all management personnel and all staff members who deal with members of the public or third parties in Ontario. This policy also applies to all persons responsible for the development, implementation, or oversight of The Maple Group of Companies’ policies, practices and procedures.

Definitions

1. Disability – Defined under the Act as:

  • Any degree of physical disability, infirmity, malformation or disfigurement that is caused by bodily injury, birth defect or illness and, without limiting the generality of the foregoing, includes diabetes mellitus, epilepsy, brain injury, any degree of paralysis, amputation, lack of physical coordination, blindness or visual impediment, deafness or hearing impediment, muteness or speech impediment, or physical reliance on a guide dog or other animal or on a wheelchair other remedial appliance or device.

  • A condition of mental impairment or a developmental disability.• A learning disability, or a dysfunction in one or more of the processes involved in understanding or using symbols or spoken language,

  • A mental disorder, or • An injury or disability for which benefits were claimed or received under the insurance plan

  • established under the Workplace Safety and Insurance Act, 1997.

2. Assistive Device – Any device used to assist a person in performing a particular task(s) or to aid that person in activities of daily living.

3. Service animal – An animal is a Service Animal for a person with a disability, if:

  • It is readily apparent that the animal is used by the person for reasons relating to his or her disability; or

  • The person provides a letter from a physician or nurse confirming that the person requires the animal for reasons relating to the disability.

4. Support Person – Is a person who accompanies a person with a disability to assist with communication, mobility, personal care or medical needs or with access to goods or services.

Core Principles

The Maple Group of Companies endeavors to ensure that the Policy and related practices, policies and procedures are consistent with the following four core principles:

Dignity – Persons with disabilities must be treated as valued customers as deserving of excellent customer service as any other customer.

Equality of Opportunity – Persons with disabilities should be given an opportunity equal to that given to others to obtain, use and benefit from our goods and services.

Integration – Wherever possible, with respect to safety of the person, persons with disabilities would benefit from our goods and services in the same place and in the same or similar manner as any other customer. In circumstances where integration does not serve the needs of the person with a disability, goods and services will, to the extent possible, be provided in another way that takes into account the person’s individual needs and aligns with the four core principles.

Independence – Goods and services must be provided in a way that respects the independence of persons with disabilities. To this end, we will always s be willing to assist a person with a disability, but will not do so without the express permission of the person.

Providing goods and services to persons with disabilities

Policies and Procedures

The Maple Group of Companies shall make all reasonable efforts to ensure that its policies, practices and procedures that impact the delivery of its goods and services to the public or to other third parties, are consistent with the principles of dignity, equality of opportunity, integration and independence as defined above.

Communication

The Maple Group of Companies strives to communicate with members of the public in a manner that is accessible. Mediums of communication currently being used are:

  • Our website, which provides information in clear plain language both in written and visual formats. The website is easily navigated and understood by customers using accessibility software.

  • Web forms on the website to provide feedback to key departments and personnel within our organization

  • Accessibility Policy link appears on every page.

  • Telephone links with every member of our staff.

  • Dedicated Customer Care Staff available for inquiries or comments

  • Toll free numbers for telephone and fax communication.

  • Email communication available with all staff members.

  • In person or by post to our offices at 16 Nixon Rd, Bolton, ON L7E 1K3

  • Trained associates and sales personnel, serving a wide range of customers including those with disabilities.

Communicating with Persons with Disabilities

The Maple Group of Companies strives to communicate with persons with disabilities in a manner that takes into account the disability. Approaches for communication are set out in our Accessibility Training Module for Customer Service. All staff members to which this applies will receive training on how to interact and communicate with persons with various types of disabilities. All new hires will be oriented to the program as well.

Assistive Devices

Persons with disabilities are permitted, where possible to use their own Assistive Devices when on our premises for the purposes of obtaining, using or benefiting from our goods and services. If there is a physical, technological, or other type of barrier that prevents the use of an assistive device on our premises, we will first endeavor to remove that barrier. If we are not able to remove the barrier, we will ask the person how he or she can be accommodated and what alternative methods of service would be more accessible to him/her. We will make our best efforts to provide an alternative means of assistance for the person with a disability.

All persons to whom this policy applies will receive training on various Assistive Devices that may be used by persons with disabilities who whish to access our companies goods and services.

Accessibility at our Premises

All persons, to whom this policy applies, will receive training on identifying facilities or services made available on the company’s premises to assist persons with disabilities to obtain, use or benefit from our company’s goods and services.

Our company offers one-on one-support from associates and sales personnel to assist those with disabilities to access our products and services, or to respond to inquiries. Our Customer Care Department personnel are available to respond to any issues or inquiries.

We offer access to our premises for the sole purposes of access to our goods and services for people with disabilities only limited by our primary duty of care to their safety when exposed to the production environment, and only when safe to do so under the Occupation Health and Safety Act of Ontario.

Service Animals

Persons with disabilities may enter the company’s premises accompanied by a recognized Service Animal and keep the Service Animal with them at all times on our premises, unless the Service Animal is otherwise excluded by law.

All persons to whom this Policy applies will receive training on how to interact with persons with disabilities accompanied by a Service Animal.

Support Persons

Persons with disabilities may enter the company’s premises accompanied by a Support Person and have access to the Support Person with them at all times on our premises.

The Maple Group of Companies may require that a person with a disability be accompanied by a Support Person where it is necessary to protect the health and/or safety of the person with a disability or the health and/or safety of others on the premises.

All persons to whom this Policy applies will receive training on how to interact with persons with disabilities accompanied by a Support Person.

Notice of Temporary Disruption

The Maple Group of Companies will notify customers if there is a planned or unexpected disruption of services that persons with disabilities use to access our goods and services. The notice will be posted in a conspicuous location at the applicable premises. If the disruption relates to accessibility of content on our websites www.stoneworx.com, www.mapleterrazzo.com, or our primary telephone line, notification will be posted on our website.

The notification will include the following:

  • The facility is unavailable

  • The anticipated duration of the disruption

  • The reason for the disruption

  • Alternative services if available

Training and records 

The Maple Group of Companies will provide training and ongoing training as required under the Standard to all persons to whom this policy applies.

Training will include:

  • A review of the purposes of the Act and requirements of the standard

  • A review of the Policy

  • How to interact and communicate with persons with various types of disabilities

  • How to interact with persons with disabilities who use an assistive device or require the assistance of a service animal or support person

  • How to use equipment or devices made available on our premises to assist persons with disabilities to obtain, use or benefit from our goods and service

  • What to do if a person with a disability is having difficulty accessing our premises and/or services.

  • Training will be provided to all persons to whom this Policy applies as soon as practicable after he or she is assigned the applicable duties.

  • Records of the completion of training and dates will be maintained in accordance with the Standard.

Feedback procedure 

The Maple Group of Companies welcomes and appreciates feedback regarding this Policy and its implementation. Feedback can be provided in the following ways:

In person during office hours or by post to our offices at 16 Nixon Rd, Bolton, ON L7E 1K3

By telephone: 905-857-6006 or 905-857-6098 (Request Customer Care staff member)

Toll Free:1-800-268-2190 or 1-800-663-1368 (Request Customer Care staff member)

Fax: 905-857-6010 (Attn: Customer Care)

Via email accessible on our websites: stoneworx.com and mapleterrazzo.com,

Where possible, we will respond to feedback within five (5) business days of the date that it is received.

In certain circumstances, specific action may be required to effectively address feedback, including but not limited to conducting an internal investigation and or review of the Maple Group’s policies, practices and procedures. In such circumstances the customer will receive an acknowledgement that their feedback has been received within (5) business day and that The Maple Group will

respond as soon as is practicable thereafter. In any event, feedback will be provided to the appropriate policy or procedure owner and any required changes will be made within a reasonable period of time.

Documentation availability 

This Policy, and related practices and protocols shall be made available to any member of the public upon request. It will also be made available on our website www.stoneworx.com and www.mapleterazzo.com under the accessibility tab. Notification of same shall be posted on our website and prominently in our offices.

Document format 

The Maple Group of Companies will provide documents or the information contained in documents, required to be provided under the Standard, to a person with a disability in a format that takes the persons disability into account.

Questions about this policy 

For more information about the Policy or for questions regarding the Maple Group of Companies policies, procedures and practices for accessible customer service please contact:

In person during office hours, or by post to our offices at 16 Nixon Rd, Bolton, ON L7E 1K3

By telephone: 905-857-6006 or 905-857-6098 (Request Customer Care staff member)

Toll Free: 1-800-268-2190 or 1-800-663-1368 (Request Customer Care staff member)

Fax: 905-857-6010 (Attn: Customer Care)

Via email accessible on our website: www.stoneworx.com and www.mapleterrazzo.com. Click the CONTACT link

Maple Group Accessibility Policy

Terms of Service

Revised March 12, 2020

OVERVIEW

This website is operated by Maple Group of Companies. Throughout the site, the terms “we”, “us” and “our” refer to Maple Group of Companies. Maple Group of Companies offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply  to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products and services are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy, click here.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Maple Group of Companies, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Maple Group of Companies and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of 16 Nixon Rd, Bolton, ON, Canada, L7E 1K3.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info@stoneworx.com. 

Privacy Policy

Revised March 12, 2020

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or interact with https://www.stoneworx.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or services that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

    - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

    - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

    - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). 

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

    FACEBOOK - https://www.facebook.com/settings/?tab=ads

    GOOGLE - https://www.google.com/settings/ads/anonymous

    BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you contact us through the Site, we will maintain your Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@stoneworx.com, by phone toll-free at 1-800-268-2190, or by mail using the details provided below:

Maple Group of Companies

16 Nixon Rd,

Bolton, ON L7E 1K3

Canada