November 26, 2013
I wanted to thank you and the Maple Group for the great service you provided. From the showroom to the installation, I was so impressed. You assisted in helping me choose the right countertop, colour and finish which looks fabulous in my small kitchen. The measure went flawlessly and the installation was all done in 45 minutes. You and the staff certainly demonstrated your expertise in your field and I want to extend my sincere thanks for everything.
November 5, 2013
Many thanks for sending a copy of the final measure and notes from your Templator – Kyle. He was very informative about the task that he was doing, and clearly outlined any details required in making some timely decisions so that results would meet my expectations. What a delight to work with another detail-oriented professional from one of your teams!
I have really appreciated the processes that Stoneworx has in place in order to give the homeowner a superior service experience. With such carefulness and precision through each step of the process, I am confident that I have made the right decision to have Stoneworx fabricate and install my counters.
More than the processes, I have appreciated the opportunity to work with such talented people. I will always remember that it was Sherry’s positive spirit and willingness to “go the extra step” to help me address any reservations that made my decision to go back to granite so easy. Thank you!
September 25, 2013
We would just like to say that we are VERY pleased with the marble countertops we received in our new home. We met with Erick Chamale two months prior to the closing of our home to see the slab and suggest to him our preferences. Erick assured us that he would do his best to provide us with what we were looking for, and he did exactly that!
Thank you Erick, and thank you Stoneworx for the beautiful countertops!
Bassim and Hoda
Granite Countertops – August 24, 2012
Hello. Just a word to say how pleased we are with our granite counter installation. Unfortunately a piece was the wrong size on the first installation date but you guys came through in a week to correct it. Mark and his buddy did a great job on the first instal and even though they were at the end of a long day for the second visit they did another great job. Our countertop looks awesome !
Granite Countertops – August 14, 2012
It looks amazing – your guys did a terrific job and very nice too !! – I love love love the countertops !!! I’m sorry I have not told you that sooner as I wanted to send you some pictures of the finished kitchen which may be another week to finish the tiles !!
I also want to thank you for being such a HUGE help through the whole process as I know I had a ton of questions. You are all top notch as far as we are concerned.
If you have a use and care manual I would love one – but I am using just hot water with a little soap to wipe and a cotton towel to dry – It looks amazing.
Thanks again for your help it was much appreciated. I will send you pictures when it is done or better yet feel free to come by.
Granite Countertops – May 9, 2012
Hi Ana Maria,
I would like to thank you for all your help with the counter tops. My mother is really happy with both the kitchen and the laundry room counters.
My mother’s friend is ready to purchase her counter top ( I brought her with my mom the first time) and also I have my mother’s neighbour that is currently having their kitchen installed today and is in need of a counter top.
Donna & Aldo Compagnone
Granite Countertop – May 6, 2012
I wanted to write this short note to thank you for making our counter-top purchase such a successful experience.
You showed us an unbelievable selection of granite, advising us as to which colours might be best, based on the look we told you we wanted. You left the decision to us, but helped us narrow down the selection.
Jan, you made sure we knew how to care for our new counter-top. We were given timelines with contact names and extensions. All the steps were completed in a timely fashion.
When the crew came to install the counter-top, they seemed to take a great deal of pride in the job. They explained each step and ensured we were happy with the end product. Again, they explained how we should clean the counter-top. They cleaned the work area, leaving everything in perfect condition.
Thank you again! We are so pleased with our “new kitchen.”
Pattie Pottruff & Nick Kostiak
Countertop – January 12, 2012
I am writing to you as a customer to express my appreciation for the service I have received from Danny Camara. We moved into a new home two months ago, and I have been dealing with lots of different people in the service industry – electricians, plumbers, carpenters, painters, etc. And I want you to know that the service I received from Danny was the best of everyone I have been dealing with. I originally came to see him in your showroom several months ago, before we even moved. He spent a lot of time with me showing me all the different countertop options, and patiently explained everything to me. Since then he has made me several edge samples, and taken the time to go through all my options with me. I appreciate the fact that he always has a pleasant and patient manner.
Granite Countertops - August 31, 2011
I have not sent you any photos yet because we are still setting up the kitchen; the range arrived today but needs to be hooked up to gas and it is still standing in the middle of the floor. Today I took off all the hard paper that was protecting our new flooring. I will send you a photo asap. Before and after you will be amazed.
I just wanted to tell you that I am so impressed with your help in finding the correct stone and showing me all the various samples, and your patience with me while I tried to figure out how to pick this raw mother earth. The file image of the cut and the payment plan all was done with outstanding professionalism . Thank you for sending me Manny who made an excellent precise digital measure and took such good care of us and clarified everything, answered all questions and gave us confidence in the product. I also what to commend you for sending us amazing installers who were so considerate, careful, clean and courteous. They did a very fantastic job. I was so impressed by them. They worked clean, left the place spotless and honestly when they left I was so choked up. I look at that beautiful stone it really amazes me. It is so mesmerizing.
You did an outstanding job… and as with every person who we dealt with in your company, we can only say we were served with excellence.
Carol and Patrick Gallacher